Privacy Policy

SplitMate · Last Updated: September 9, 2026

This Privacy Policy explains how SplitMate ("SplitMate," "we," "us," or "our") collects, uses, stores, and protects information when you use the SplitMate mobile application (the "App"). SplitMate is an expense-sharing application that helps users record, manage, and split expenses among groups of people, such as friends, family members, travelers, roommates, or colleagues. By using SplitMate, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use SplitMate, we may collect the following information.

1.1 Account Information

If you create an account, we may collect information such as:

  • Name or display name
  • Email address
  • Phone number, if provided

If you sign in using a third-party authentication provider, such as Google, we may receive information that the provider makes available to us based on your account settings and authorization.

1.2 Group and Expense Information

SplitMate is designed to help groups manage shared expenses. When you use these features, we may collect information such as:

  • Group names
  • Names or nicknames of group members
  • Expense descriptions
  • Expense amounts
  • Date and time of expenses
  • Information about who paid an expense
  • Information about who participated in or owes an expense
  • Expense categories
  • Notes or comments associated with expenses
  • Settlement or balance information
  • Trip or event information
Please do not enter sensitive personal information into expense descriptions, notes, or other free-text fields unless it is necessary for your use of the App.

1.3 Information You Provide to Other Users

Some information you enter into SplitMate may be visible to other members of the groups you join. For example, members of a group may be able to see:

  • Your display name
  • Expenses associated with you
  • Amounts you paid
  • Amounts you owe or are owed
  • Group-related activity

You should only join groups and share information with people you trust.

1.4 Device and Technical Information

We may automatically collect limited technical information when you use the App, such as:

  • Device type and model
  • Operating system and version
  • App version
  • Language and country/region settings
  • IP address
  • Device identifiers
  • Crash reports
  • Diagnostic information
  • Information about how you interact with the App

This information helps us maintain, secure, troubleshoot, and improve SplitMate.

1.5 Information From Third-Party Services

If you use a third-party service to sign in to SplitMate or otherwise connect an external service, we may receive information from that service according to your authorization and the third party's privacy policy. We do not control how third-party services collect or use your information.

2. How We Use Your Information

We may use the information we collect to:

  • Create and manage your SplitMate account
  • Provide expense-splitting functionality
  • Calculate balances and amounts owed
  • Create and manage groups
  • Allow you to invite or interact with group members
  • Synchronize your expenses and groups across supported devices
  • Provide notifications and reminders
  • Provide customer support
  • Detect and prevent fraud, abuse, and unauthorized activity
  • Maintain and secure our services
  • Diagnose technical problems and crashes
  • Improve the App and develop new features
  • Understand how users interact with the App
  • Comply with applicable laws and legal obligations
  • Enforce our Terms of Service and other policies

We may also use aggregated or de-identified information for analytics, research, and service improvement. Such information will not reasonably identify you.

3. How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances.

3.1 With Other Group Members

The core functionality of SplitMate requires certain information to be shared with members of the groups you participate in. For example, if you add an expense to a group, other members of that group may see information necessary to understand the expense and calculate balances.

3.2 Service Providers

We may use trusted third-party companies to help operate SplitMate, including providers of:

  • Cloud hosting
  • Database services
  • Authentication
  • Analytics
  • Crash reporting
  • Push notifications
  • Customer support
  • Security and fraud prevention

These providers may process information on our behalf and are expected to use it only for the purposes for which we engage them.

3.3 Legal Requirements

We may disclose information if we reasonably believe that disclosure is necessary to:

  • Comply with applicable law, regulation, legal process, or government request
  • Protect our rights or property
  • Protect the safety of our users or others
  • Investigate fraud, abuse, security incidents, or other unlawful activity
  • Enforce our agreements and policies

3.4 Business Transfers

If SplitMate or substantially all of its assets are acquired, merged, reorganized, or transferred, user information may be transferred as part of that transaction, subject to applicable law.

4. Payments

SplitMate may allow users to record payments or settlements between group members.

Unless explicitly stated otherwise inside the App, SplitMate does not process or store your bank account passwords, credit card passwords, debit card PINs, or other banking credentials.

If SplitMate integrates with a third-party payment provider, payments may be processed directly by that provider. Your use of such payment services may be subject to the provider's own terms and privacy policy.

5. Location Information

SplitMate does not require precise location information to provide its core expense-splitting functionality.

If we introduce location-based features in the future that require access to your location, we will request the appropriate permission and explain how that information will be used.

You can control location permissions through your device settings.

6. Contacts and Invitations

SplitMate may provide features that allow you to invite people to groups.

If you choose to use a contacts or invitation feature that requires access to your contacts, we will request permission from your device.

We will use contact information only as necessary to provide the feature you requested and in accordance with applicable law.

You can deny or revoke contact permissions through your device settings.

7. Notifications

SplitMate may send push notifications relating to:

  • New group activity
  • Expense additions or changes
  • Payment or settlement reminders
  • Group invitations
  • Account-related information
  • Important service updates

You can disable notifications through your device settings.

8. Cookies and Similar Technologies

SplitMate may use cookies, software development kits (SDKs), local storage, and similar technologies in connection with our services. These technologies may be used to:

  • Keep you signed in
  • Remember preferences
  • Understand application usage
  • Improve performance
  • Diagnose problems
  • Provide security features

If we use third-party analytics or advertising technologies, their collection and use of information may also be governed by their respective privacy policies.

9. Advertising

If SplitMate displays advertisements, advertising providers may collect certain information about your device or interaction with advertisements in accordance with their own policies.

We will provide appropriate disclosures and permissions where required by applicable law.

If SplitMate does not display advertisements, this section does not apply to your current use of the App.

10. Data Security

We take reasonable technical and organizational measures designed to protect your information against:

  • Unauthorized access
  • Unauthorized disclosure
  • Loss
  • Misuse
  • Alteration
  • Destruction

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of your account credentials and should notify us if you believe your account has been accessed without authorization.

11. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide the App and its features
  • Provide customer support
  • Resolve disputes
  • Prevent fraud and abuse
  • Comply with legal obligations
  • Enforce our agreements
  • Maintain appropriate business and security records

When information is no longer required, we may delete it, anonymize it, or securely dispose of it, subject to applicable legal requirements.

12. Deleting Your Account

You may request deletion of your SplitMate account and associated personal information.

Depending on the features you have used, some information may need to be retained for legitimate business purposes or to comply with legal obligations.

To request account deletion, contact us using the contact information provided at the end of this Privacy Policy.

If the App provides an in-app account deletion feature, you may also use that feature.

Please note that deleting your account may affect your participation in groups and may cause information associated with your account to become unavailable.

13. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information. These rights may include the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Request restriction of certain processing
  • Object to certain processing
  • Request a copy of your information
  • Lodge a complaint with a relevant data-protection authority

We may need to verify your identity before processing certain requests.

To exercise your rights, contact us using the contact details provided below.

14. Children's Privacy

SplitMate is not intended for children under the age required by applicable law to independently consent to the processing of personal information.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided us with personal information without appropriate consent, please contact us so that we can take appropriate action.

15. International Data Transfers

Depending on where you live and where our service providers operate, your information may be processed or stored in countries other than your country of residence.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

16. Third-Party Services

SplitMate may contain links to or integrate with third-party websites, services, or applications.

We are not responsible for the privacy practices of third-party services.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

If we make material changes, we may provide additional notice through the App, by email, or through other appropriate means where required by law.

Your continued use of SplitMate after the updated Privacy Policy becomes effective means that you acknowledge the updated policy.

18. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

App Name
SplitMate
Developer/Company
Dioneapps
Email
[Your Privacy Email Address]
Website
https://splitmate.dioneapps.com

19. Effective Date

This Privacy Policy is effective as of September 9, 2026.

Thank you for using SplitMate.


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